Privacy Policy
Effective Date: May 1, 2025
NeuroMind respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website or engage our services.
1. Information We Collect
- Automatically Collected Data: This includes your IP address, browser type, device information, and site usage data, collected through tools like Google Analytics.
- Personal Information: This includes your name, email, phone number, demographic information, and any information you voluntarily share with us via our HIPAA-compliant intake form or email communications.
2. How We Use Your Information
- Provide and coordinate services
- Respond to inquiries
- Send appointment reminders, service updates, or resources (with your consent)
- Improve our website and services
- Comply with legal or regulatory requirements
3. Information Sharing
We do not sell your personal data. We only share it with third-party, HIPAA-compliant service providers when necessary for essential functions (e.g., our electronic health records and billing and scheduling platform, SimplePractice).
4. Cookies
We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
5. Data Security
We follow industry best practices and implement safeguards to protect your information. However, no system is completely immune to risks, and we cannot guarantee absolute security.
6. Your Rights
You may request access, correction, or deletion of your personal data at any time by contacting us.
7. Minors
We require guardian consent in order to provide services for children under 18.
8. Updates to This Policy
This policy may be updated periodically. Material changes will be posted here with an updated effective date. Continued use of the site signifies your acceptance of the updated policy.
Contact Us:
For privacy-related concerns or data requests, please email us at support@neuromindservices.com.